PHYTOCÉANE collects personal data on its website. Personal data is defined as to any information relating to an identified or identifiable natural person (Data Subject); an identifiable person is someone who can be identified directly or indirectly by a name, an identification number or to one or more elements that are specific to his or her physical, physiological, genetic, psychological, economic, cultural or social identity. The personal data that may be collected on the site is primarily used by its publisher to communicate with you and, when necessary, process orders.

Depending on how our website is used, the following personal data may be collected: Title, last name, first name, address, telephone number, birth date, IP address, URL link, sign-up date, date of last visit, password, shopping basket(s), order(s), transaction number, message(s) sent, newsletter subscription.


In accordance with personal data regulations, site users have the following rights:

All requests must include a copy of a valid photo ID and the return address where the publisher may send a response. The response will be sent within one month after the request has been received. The 1-month deadline may be extended to two depending on the complexity of the request and/or a high volume of requests.

Furthermore, since the enaction of Act n°2016-1321 October 7, 2016, those who wish may determine how their data is handled after their death. For more information log onto the CNIL website:


User personal data is collected in order to provide and improve platform services and maintain a secure browsing environment. The legal basis for data use is found in the contract between the User and the Platform. Specifically, data use includes:


The platform stores your data for the length of time required to provide online services or help.

Within reason and when required to meet legal or regulatory requirements, to solve disputes, prevent frauds and abuse, and enforce our terms and conditions, we may also store certain data even after you have closed your account and/or we no longer provide services.


The data gathered by PHYTOCÉANE is kept strictly confidential and will only be used by PHYTOCÉANE.


Cookies are digital identification markers that we transfer to your hard drive via your internet browser so that our system can recognize your browser and offer our services.


We use cookies to remember your preferences, provide a better customer experience, and optimize our website by giving you content that is specifically adapted to your needs.

We use cookies to:

Some cookies remain installed only as long as your browser is open, others are saved for longer periods. Our maximum cookie lifetime is 13 months.



The default setting of most internet browsers automatically accepts cookies. You can configure your browser to block cookies on your computer or on associated networks. Some browsers offer a function that deletes cookies after each visit.

The Help button on the toolbar of most browsers tells you how to block new cookies, get a message when a new one pops ups, and disable all cookies. You may also choose to disable or delete any data used by browser software, such as Flash cookies, by changing the program settings or visiting the software provider website.

If your browser is set to block all cookies, you will not be able to order any products or use the essential functions of our site, such as save items in your shopping basket or receive personalized beauty recommendations.

Click here to manage site cookies. Please note that we must install a cookie on your computer to save your cookie preferences, otherwise you will have to set your preferences each time you visit the site. When you delete all cookies, your cookie preferences will also be deleted. For more information log onto the CNIL website.